This Privacy Policy explains how Ramsey Timber Group uses and protects any information you give to us whilst using this website. It is important to Ramsey Timber Group that your personal information is secure and protected so that if you are asked for this information on the website you will be reassured it can only be used in accordance of our Privacy Policy.
What information do we collect?
We may collect the following information from our website contact form;
- Your Name
- Your email address
- Your Phone Number
- Your Enquiry
We also use cookies on our site to improve our customers experience and to use Google Analytics. By using these we may also collect the following information;
- Demographic information
- IP address
- Your ocation
- Device information
We use Google Analytics to monitor and analyse the use of our website. This helps us monitor web page traffic – we will use this information for this purpose only and this will be stored on Google’s servers. You can view Google’s Privacy Policy here: www.google.com/policies/privacy
What we do with the information we collect
Your information will be used for internal record keeping and in order to complete a job. You will have the option to opt in to our email marketing when submitting an enquiry form. If you do so, we will send you promotional emails from time to time which includes relevant topics, company news and new product launches which we think you may find interesting.
If you are a client of Ramsey Timber Group your email address will be processed under a ‘Legitimate Interest’ for a direct marketing purpose. These marketing emails will provide you with essential updates, industry news and similar products and services that we offer. If you would like to opt out of these emails, you can simply unsubscribe or email us and we will immediately remove you from the marketing list.
Holding the information
Information submitted by an enquiry form will be held on our secure server indefinitely in order to refer back to for a job or future query. If you opt into our marketing emails this information will also be held on our email system until you unsubscribe from the emails.
Your Rights
- You have the right to request access to the information we hold on you.
- You have the right to request correction of any details we hold on you.
- You have the ‘Right to Be Forgotten’ and to request for us to erase all data we hold on you.
Links to other websites
Our website may include links to other websites, for example on our blog or portfolio pages. If you choose to click this link and leave our website, we do not have control on how the other website uses your data and you are no longer covered by this Privacy Policy meaning we are not responsible for any information you submit on an external website.
Questions or Concerns
If you have any questions regarding this Privacy Policy or our use of cookies please contact us at Ramsey Timber Group, Unit 6 Whitehead Business Park, Holland Street, Bradford, BD4 8BH. If you believe any of the information we hold on you is incorrect, please contact us as soon as possible so we can correct any information promptly.